Front Office Employee (80-100%) - Basel

• 28 August 2026
• 80 - 100%
• Permanent position
• Basel

Front Office Employee (80-100%) - Basel

Front Office Employee (80-100%)

Hotel ODELYA - Basel

Start: by arrangement

In the heart of Basel, surrounded by a green oasis, at Hotel ODELYA we combine tradition with sustainability, tranquillity with urban dynamism, and hospitality with genuine warmth. As part of our dedicated front office team, you will play a key role in providing our guests with a special, personal experience - from first contact to departure.

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

• Your tasks - responsible & varied:

• Welcoming, attending to and bidding farewell to our guests with professionalism and natural friendliness

• Ensuring smooth operations at the front office including check-in/check-out

• Coordination with other departments such as housekeeping, service and technical support

• Supporting and taking on administrative tasks

• Co-responsibility for quality assurance in guest service

• Training and onboarding new team members

• Contributing ideas to further develop our service culture

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

? Your profile - competent & warm-hearted:

• Completed vocational training in hospitality or tourism

• At least 2 years of professional experience at reception, ideally in city hotels or upscale hospitality

• Strong guest orientation, high social competence and a polished, confident appearance

• Organisational skills and personal responsibility - you keep an overview even in hectic moments

• Very good German and English skills, spoken and written (additional languages advantageous)

• Proficient use of hotel software (ideally Protel) and common MS Office applications

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

? What we offer you - inspiring & fair:

• A responsible position in a sustainably managed hotel with clear values

• A motivated, professional team with an open communication culture

• Central location in Basel with good accessibility yet peaceful and green surroundings

• Discounted staff meals

• Opportunities for further training and development in a lively working environment

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

? Interested?

We look forward to receiving your complete application by e-mail at ? [email protected]

For enquiries, our management is happy to assist you at ? +41 (0)61 260 21 21

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Hotel ODELYA - sustainable. personal. in the heart of Basel.