Receptionist | PMG

• 03 September 2026
• 100%
• Permanent position
• Lausanne

Your main duties will be as follows: ##

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• Welcome and direct users according to current institutional guidelines;

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• Manage the administrative aspects of consultations within your scope;

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• Apply current quality directives and procedures;

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• Take an active part in the activities of the Reception-Admissions Sector;

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• Provide training for new colleagues, interns, apprentices in compliance with institutional procedures in collaboration with your hierarchy;

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• Ensure good communication with team members to guarantee continuity of activities;

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• Actively participate in administrative and inter-team meetings;

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• At the request of your hierarchy, actively participate in working groups related to organisational developments and/or infrastructure-related projects;

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• Carry out administrative tasks related to institutional management tools and according to site needs;

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• Manage patient administration in accordance with procedures and directives defined by the institution;

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• Perform various secretarial tasks included in the sector's activity and necessary for its proper functioning;

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• Manage incoming mail, ensure its proper distribution and any necessary follow-up;

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• Ensure the processing and follow-up of documentation related to sector activities;

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• Filter and prioritise information (emails, faxes, telephone calls, mail);

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• Supply/order: manage orders for office supplies, institutional documents and/or IT equipment;

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• Participate in the improvement and/or adaptation of management tools and methods in collaboration with your hierarchy.

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Your assets: ##

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• Holder of a Federal VET Diploma as a commercial/office employee or equivalent training. Experience in a medical practice and/or hospital environment would be a plus;

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• Minimum 2 years' experience in a similar position;

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• Very good knowledge of the Office suite;

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• Fluency in French, both spoken and written. Knowledge of English would be an asset;

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• Ability to recognise and express your limits;

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• Aptitude for interpersonal relations and creating a climate of trust;

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• Ability to work in a team and interprofessionally;

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• Sense of priorities and openness to change.

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We offer: ##

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• A dynamic, modern and deeply human working environment;

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• A varied, stimulating and truly enriching activity;

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• An exceptional working environment, offering very high-quality employment conditions, including priority access to the childcare facility *Ma Crèche Sous Les Etoiles*, ideally located at the Biopôle, just steps from the Unisanté offices.

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