Product Expert

• 10 October 2026
• 100%
• Permanent position
• Port

Join the Ziemer Group, a leader in ophthalmology innovation. Be part of a dynamic team with growth opportunities.

Tasks ##

• Act as the technical point of contact for international partners.
• Analyze and resolve complex technical issues for customers.
• Coordinate service cases and maintain communication with teams.

Skills ##

• Technical background with experience in customer service roles.
• Strong analytical and problem-solving skills are essential.
• Excellent communication skills to engage with diverse stakeholders.

We aim to enhance the lives of millions. Driven by our passion for innovation, we tirelessly develop cutting-edge products and services in ophthalmology. Become a part of the Ziemer Group's 25-year legacy and contribute to our ever-expanding team.

High-tech medical devices. International collaboration. Sophisticated technical solutions.

Are you passionate about innovative technologies and do you enjoy solving complex technical challenges? In this versatile role, you-ll serve as the primary technical point of contact for our international partners and customers. You-ll analyze complex issues related to our high-precision ophthalmic laser systems, coordinate sustainable solutions, and thereby make a significant contribution to our customers- satisfaction.

We offer you an exciting opportunity in a growth-oriented medical technology market. As a committed and proactive individual, you will have the opportunity to actively shape the future of our dynamic company.

Have we sparked your interest? We look forward to receiving your complete online application via the upload portal (please do not apply by email).

For further information, please contact Mr. Richard Büchi, Director of Human Resources, at E-Mail schreiben or +41 32 332 71 00.

For technical questions, please contact Mr. Lukas Trippel, Head of Expert Line, at E-Mail schreiben.

Ziemer Ophthalmic Systems AG

Allmendstrasse 11

CH-2562 Port

Switzerland