Customer Advisor in Pension Provision

• 30 October 2026
• 100%
• Permanent position
• Chur

Join Pensionskasse Graubünden, the largest pension fund in Graubünden. Enjoy a dynamic work environment with diverse challenges.

Tasks ##

• Manage pension affairs independently for our insured clients.
• Provide dedicated support to clients and retirees in multiple languages.
• Collaborate on process improvements and digital channels.

Skills ##

• Commercial training; experience in pension or social insurance preferred.
• Strong customer and service orientation; excellent German skills.
• Reliable, quality-focused work ethic and digital affinity.

The Graubünden Pension Fund is the largest pension institution in the canton of Graubünden. It ensures occupational pension provision for its approximately 13,000 insured persons and pension recipients and manages investment assets of over three billion Swiss francs.

Among our insured are, among others, employees of the canton of Graubünden, public-law institutions, municipalities, schools, and institutions from the health and social sectors. This diversity makes our work varied and provides exciting and challenging questions every day.

Customer Advisor in Pension Provision #

Graubünden Pension Fund PKGR | 50-100 % | Chur ##

For our pension team, we are looking for a committed, service-oriented personality as a Customer Advisor in Pension Provision to start immediately or by arrangement. In this role, you are the first point of contact for our insured persons, employers, and pensioners. If suitable and interested, we offer you the opportunity to develop into a specialist. In doing so, you will take on additional specialist responsibilities.

Your area of responsibility

• You independently and professionally process the pension transactions of our insured persons (entries and exits, changes in salary and employment level, divorces, home ownership promotion, buy-ins, retirements)
• You actively support our insured persons, employers, and pensioners in German and ideally in another official language
• You assist the pension team with disability and death cases in cooperation with our reinsurance
• You actively participate in the further development of processes and digital channels

What we expect from you

• Commercial training
• Experience in occupational pension provision or social insurance is an advantage
• High customer and service orientation
• Very good knowledge of German and knowledge of other cantonal languages
• Independent, precise, and reliable working style with a high awareness of quality and resilience during peak times
• Enjoyment of open and respectful collaboration in a small team
• Digital affinity

We look forward to receiving your online application and to getting to know you.

If you have any questions, Claudia Bamert, Head of Pension Provision, will be happy to assist you at telephone number 081 257 35 80.

Application deadline: 30 November 2026